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Innovation Essentials
What is Innovation?
Understanding Service
Making S-D logic Approachable

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    Innovation Essentials
    What is Innovation?
    Understanding Service
    Making S-D logic Approachable

    All Journeys
  • Background
  • Case Study
  • FAQs
  • In Practice
  • Tools
  • Future Articles
    All
    Books
    Papers
    Web Articles

    References

    Welcome to the Library

    Hello. Why don’t you pull up one of those nice comfy chairs. Go on, settle yourself down in front of the crackling fire, with a good cup of tea (or coffee, or something stronger, the choice is yours).

    This is my virtual library where I list the books and articles that have sparked my interest and thoughts. I’m not intending to give a detailed review of these books. Rather, just to highlight points of interest.

    If you’re looking for the list of references, then you should try here.

    I hope you find the items in the library as interesting and thought inspiring as I have! If you’ve got any comments or suggestions of other books and articles, please let me know!

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    Market Orientation: The Construct, Research Propositions, and Managerial Implications

    Kohli, A. K., Jaworski, B. J. (1990)

    Posted on 29th Jan 2020
    Last Updated 8th Aug 2021
    29/1/20  8/8/21 
    Research Paper
    Abstract: The literature reflects remarkably little effort to develop a framework for understanding the implementation of the marketing concept. The authors synthesize extant knowledge on the subject and provide a foundation for future research by clarifying the construct's domain, developing research propositions, and constructing an integrating framework that includes antecedents and consequences of a market orientation. They draw on the occasional writings on the subject over the last 35 years in the marketing literature, work in related disciplines, and 62 field interviews with managers in diverse functions and organizations. Managerial implications of this research are discussed.


    Paper that defines market orientation. Referenced in my article on improving the innovativeness of organisations.
    Reading time <1 min
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    Marketing Malpractice: The Cause and the Cure

    Christensen, C. M., Cook, S., Hall, T. (2005)

    Posted on 8th Aug 2019
    Last Updated 8th Aug 2021
    8/8/19  8/8/21 
    Web Article
    Early Thoughts
    Gives an introduction to jobs to be done theory. “The great Harvard marketing professor Theodore Levitt used to tell his students, “People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!” Every marketer we know agrees with Levitt’s insight. Yet these same people segment their markets by type of drill and by […]
    Reading time <1 min
    Read Details
    Marketing Management

    Phillip T. Kotler, P.T. (2014)

    Posted on 10th Feb 2019
    No updates made
    10/2/19 
    Book
    Work in Progress
    expanding the marketing mix 4 P’s to address services.    
    Reading time <1 min
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    Marketing Myopia

    Levitt, T. (1975)

    Posted on 16th Jul 2019
    Last Updated 8th Aug 2021
    16/7/19  8/8/21 
    Research Paper
    Work in Progress
    Myopis (short-sightedness) was identified by Levitt as a leading cause for companies not surviving. This is a focus on short-term and belief of being in a growth industry (of which Levitt posits there is no such thing). As an example the US railroad industry focussed only on running railroads and missed the growth opportunity of air freight). The lesson is that we need to frame our business in the right way and at the right abstract level to set ourselves up to grab those growth opportunities.
    Reading time <2 mins
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    Marketing Strategies and Organizational Structures for Service Firms

    Booms, B, Bitner, M. J. (1981)

    Posted on 24th Jul 2019
    No updates made
    24/7/19 
    Research Paper
    Early Thoughts
    In James H. Donnelly and William R. George (eds), Marketing of Services, Chicago: American Marketing Association, 47–51.   Introduces the 7 Ps Service Marketing Mix
    Reading time <1 min
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    Modeling value propositions in e-Business

    Osterwalder, A., Pigneur, Y. (2003)

    Posted on 1st May 2021
    Last Updated 8th Aug 2021
    1/5/21  8/8/21 
    Research Paper
    Abstract: In this paper we provide a conceptual approach to modelling value propositions. We argue that rigorous modelling in an ontological style could improve several aspects of business. Modelling and mapping value propositions helps better understanding the value a company wants to offer its customers and makes it communicable between various stakeholders. Using a common language (ontology) in defining a company's offering brings manager's mental models into a common form. Further, conceptually seized value propositions are comparable to the value propositions of a firm's competitors because the follow a rigid framework and make it possible to identify the competitive position of a firm's value proposition.


    Gives a model of value life cycle Value appropriation – creation Value consumption – ownership/usage Value renewal –  for example firmware upgrades giving new functionality Value transfer – value has gone for customer, but may still be able to gain value by transferring ownership (e.g. 2nd hand sales)
    Reading time <1 min
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    Modelling the marketing-mix influence in new-product diffusion

    Bass, F., Krishnan, T., Jain, D. (2000)

    Posted on 17th May 2019
    No updates made
    17/5/19 
    Research Paper
    Early Thoughts
    In V Mahajan,E Muller and Y. Wind (eds.) NEW-PRODUCT DIFFUSION MODELS   Absftact. Following the publication of the Bass model in 1969 in Management Scienceth, e earliestattempt to modify this model to include decision variableswasan often-cited 1975 paper by Robinson and Lakhani thar was also published inManagemenSt cierceI.n the ensuingyearsnumerous modifications and extensionsofthe Bassmodel havebeenproposedto […]
    Reading time <1 min
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    Network models of the diffusion of innovation

    Valente, T. (1995)

    Posted on 25th May 2019
    No updates made
    25/5/19 
    Research Paper
    Early Thoughts
    Reading time <1 min
    Read Review
    New marketing litany; four P’s passe; C-words take over

    Lauterborn, B. (1990)

    Posted on 24th Jul 2019
    Last Updated 28th Aug 2021
    24/7/19  28/8/21 
    Research Paper
    Maps the 4P marketing mix to more relevant 4 Cs from a service perspective. Used in my article introducing the Synthesis Marketing Mix.  
    Reading time <1 min
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    New product diffusion models

    Mahajan, V., Muller, E., Wind, Y. (2000)

    Posted on 26th May 2019
    No updates made
    26/5/19 
    Book
    Early Thoughts
    Lists potential uses of diffusion models. Forecasting Sampling   Timing of successive generations of a product Determination of the impact of capacity decisions on innovation diffusion Estimation of pirated sales Estimation of lost sales and market expansion due to patent infringements Determination of market value of a business due to its projected market penetration Assessment […]
    Reading time <1 min
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