Drucker, P. F.
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Welcome to the Library
Hello. Why don’t you pull up one of those nice comfy chairs. Go on, settle yourself down in front of the crackling fire, with a good cup of tea (or coffee, or something stronger, the choice is yours).
This is my virtual library where I list the books and articles that have sparked my interest and thoughts. I’m not intending to give a detailed review of these books. Rather, just to highlight points of interest.
If you’re looking for the list of references, then you should try here.
I hope you find the items in the library as interesting and thought inspiring as I have! If you’ve got any comments or suggestions of other books and articles, please let me know!
Drucker, P.
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Deschamps, J.P., Nelson, B. (2014)
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Gallouj, F., Weinstein, O. (1997)
Abstract: The purpose of this article is to lay the foundations of a theory that can be used to interpret innovation processes in the service sector. The hypothesis underpinning this article is based on Lancaster's definition of the product (in both manufacturing and services) as a set of service characteristics. The article follows the example of those who have sought to apply Lancaster's work to technological phenomena. Various modes of innovation in the service sectors are highlighted and illustrated.
The paper is in three parts. First it defines a product (service or goods) as a set of characteristics, a system, comprising {[C’], [C], [X], [Y]}. Where [C’] are the set of customer competences and [C] the firms competences. With [X] and [Y] being the final and technical characteristics. It then defines a framework for […]
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Waters, B. (2019)
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Last Updated
Research Paper
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Coombs, R., Miles, I. (2000)
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Research Paper
introduces assimilation, demarcation and synthesis view of defining innovation in a service-rich world given the product basis most innovation is defined on.
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Hult, G., Hurley, R., Knight, G. (2004)
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Research Paper
Abstract: In this study, we address three research questions: (1) Why are some industrial firms more innovative than others? (2) What effect does innovativeness has on business performance? (3) Does the linkage between innovativeness and business performance depend on the environmental context? Accordingly, we draw on various theoretical perspectives to develop hypotheses that propose market orientation, entrepreneurial orientation, and learning orientation as key antecedents to innovativeness, as well as a direct relationship between innovativeness and business performance. A model is devised and tested that examines these relationships in general and in the context of varying market turbulence. Findings confirm the validity of the model and afford various insights on the role of market turbulence in the proposed relationships. Lastly, implications are offered on the antecedents and consequences of organizational innovativeness.
Paper that shows that Market, Learning and Entrepreneurial orientation are antecedents to innovativeness (which in turn is an antecedent to business performance). Referenced in my article: Increasing the Innovativeness of Organisations
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After crossing the chasm between early adopters and early majority you need to attack the tipping point.
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Vargo, S. L., Lush, R. (2016)
Abstract: Service-dominant logic continues its evolution, facilitated by an active community of scholars throughout the world. Along its evolutionary path, there has been increased recognition of the need for a crisper and more precise delineation of the foundational premises and specification of the axioms of S-D logic. It also has become apparent that a limitation of the current foundational premises/axioms is the absence of a clearly articulated specification of the mechanisms of (often massive-scale) coordination and cooperation involved in the cocreation of value through markets and, more broadly, in society. This is especially important because markets are even more about cooperation than about the competition that is more frequently discussed. To alleviate this limitation and facilitate a better understanding of cooperation (and coordination), an eleventh foundational premise (fifth axiom) is introduced, focusing on the role of institutions and institutional arrangements in systems of value cocreation: service ecosystems. Literature on institutions across multiple social disciplines, including marketing, is briefly reviewed and offered as further support for this fifth axiom.
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