Innovation, Measurement and Services: The New Problematique

Coombs, R., Miles, I. (2000)

pp83-102 in J S Metcalfe & I Miles (eds) InnovationSystems in the Service Economy Dordrecht: Kluwer
DOI: 10.1007/978-1-4615-4425-8_5

introduces assimilation, demarcation and synthesis view of defining innovation in a service-rich world given the product basis most innovation is defined on.

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