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Netflix
[Coming Soon] We can look at Netflix's innovation over the years through several lenses to give an insight into why and how service industries innovate.
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Customers experience quality
[Coming Soon] Grönroos model Link with blue ocean to find innovation?
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Service Innovation – the Basics (Part 2)
[Coming Soon] Offering a services can lead to new services (by yourself, or others) And, even more.  Services can spawn new unthought of (or maybe rethought) services.  Teriflix, for example, is a service providing mini-cinema spaces complete with equipment for you and your friends/family to watch Netflix or Amazon Prime content.  They tag themselves as “your social […]
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