References
Here are all the research papers and books referenced on this site. Clicking on the title will take you to the literature’s page. From there you are usually able to see the important points as to why it was used, more details, and links to Amazon/the paper’s web page.
Additionally, and where possible, you’ll be able to fire up a Kindle preview of the books or a PDF viewer of the research paper.
Key:
- Book
- Web Article
- Research Paper
- Smith, D. J. (2013) "Power-by-the-hour: The role of technology in reshaping business strategy at Rolls-Royce", Technology Analysis and Strategic Management; Vol 25; Issue 8; pp 987-1007, DOI: 10.1080/09537325.2013.823147
- Spohrer, J. & Maglio, P. & Bailey, J., Gruhl, D. (2007) "Steps Toward a Science of Service Systems", Computer; Vol. 40; Issue 1; pp71 - 77, DOI: 10.1109/MC.2007.33.
- Steffens, P.R., Murthy, D.N.P. (1992) "A Mathematical Model for New Product Diffusion: The Influence of Innovators and Imitators", Mathematical and Computer Modelling, Vol 16; Issue 4; pp 11- 26., DOI: 10.1016/0895-7177(92)90031-F
- Thompson, C. (2008) "Is the Tipping Point Toast?", Fast Company
- Toivonen, M., & Tuominen, T. (2009) "Emergence of innovations in services", The Service Industries Journal, 29(7), 887–902., DOI: 10.1080/02642060902749492
- Ulwick, A. (2016) "Jobs to be done: theory to practice"
- Valente, T. (1996) "Social network thresholds in the diffusion of innovations", Social Networks; Vol 18; pp 60-89, DOI: 10.1.1.471.7044
- Valente, T. (1995) "Network models of the diffusion of innovation", Computational & Mathematical Organization Theory; Vol 2; pp163-164.
- Vandermerwe, S., Rada, J. (1988) "Servitization of Business: Adding Value by Adding Services", European Mannagement Journal; Volume 6; No 4; pp 314-324, DOI: 10.1016/0263-2373(88)90033-3
- Vargo, S. L., Lusch, R. (2006) "Service-Dominant Logic: What it is, What it is not, What it might be.", In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, Robert F. Lusch and Stephen L. Vargo eds., Armonk, M.E. Sharpe, 43-56.
- Vargo, S. L., Lush, R. (2004) "Evolving to a New Dominant Logic", Journal of Marketing; Vol 68; Issue 1; pp 1-17, DOI: 10.1509/jmkg.68.1.1.24036
- Vargo, S. L., Lush, R. (2016) "Institutions and axioms: an extension and update of service-dominant logic", Journal of the Academy of Marketing Science; Volume 44; Issue 1; pp 5–23, DOI: 10.1007/s11747-015-0456-3
- Vargo, S. L., Lush, R. (2008) "Service-Dominant Logic: Continuing the Evolution", Journal of the Academy of Marketing Science; Vol. 36; Issue 1; pp 1-10, DOI: 10.1007/s11747-007-0069-6
- Vargo, S. L., Lush, R. F. (2008) "From Goods to Service(s): Divergences and Convergences of Logics", Industrial Marketing Management; Vol 37; Issue 3; pp. 254-259, DOI: 10.1016/j.indmarman.2007.07.004
- Vargo, S., Lush, R. (2004) "The Four Service Marketing Myths", Journal of Service Research; Vol 6; Issue 4; pp 324-335, DOI: 10.1177/1094670503262946
- Vargo, S., Lush, R. (2018) "The SAGE Handbook of Service-Dominant Logic"
- Vargo, S., Lush, R. (2014) "Inversions of service-dominant logic", Marketing Theory, Vol. 14; Issue 3; pp239–248, DOI: 10.1177/1470593114534339
- Vlaskovits, P., Vlaskovits, P. (2011) "Henry Ford, Innovation, and That “Faster Horse” Quote"
- Waters, B. (2019) "Innovation Trends Report 2019"
- Williamson, O.E. (1979) "Transaction-Cost Economics: The Governance of Contractual Relations", The Journal of Law & Economics; Vol. 22; No. 2; pp. 233-261
- Witell, L., Snyder, H., Gustafsson, A., Fombelle P. W. (2016) "Defining Service Innovation: A review and Synthesis", Journal of Business Research; Volume 69; Issue 8; pp 2863-2872, DOI: 10.1016/j.jbusres.2015.12.055
- World Economic Forum (2014) "Towards the Circular Economy – Accelerating the scale up across global supply chains"
- World Economic Forum (2017) "Collaboration in Cities: From Sharing to ‘Sharing Economy’"
- Zeithaml, V., Parasuraman, A. P., Berry, L. (1985) "Problems and Strategies in Service Marketing", Journal of Marketing; Vol 49; Issue 2; pp 33-46, DOI: 10.2307/1251563